Every Quality Manager knows the feeling. The phone rings — another customer complaint about a rejected shipment. The audit is next week, but the system isn’t ready. You’re buried under spreadsheets, rejected 8Ds, and missed deadlines. You’re firefighting, not building.
I’ve been there.
For over 20 years, I led quality teams in the high-pressure world of automotive manufacturing. I’ve walked the plant floors of Tier 1 and Tier 2 suppliers, navigated complex supply chains, and guided ISO 9001 and IATF 16949 certifications for some of the biggest names in the industry — including GM, Ford, and Toyota programs.
I founded Certus Quality Consulting to bring a new kind of solution to companies just like yours — a solution built on hands-on expertise and powered by modern tools that give you an edge.
The name Certus is Latin for certain, reliable, unquestionable. That’s the promise we make to every client: to replace your quality chaos with unquestionable certainty.
We help you get off the firefighting treadmill by providing a clear, proven path forward:
We don’t just point out gaps — we deliver a roadmap within days, so you can walk into any audit with absolute confidence.
Our proprietary Certus Framework uses AI to cut through the noise. We turn messy notes and spreadsheets into validated corrective actions and OEM-ready 8Ds — in days, not weeks.
When you lose a key team member or need senior leadership, you don’t have time to wait. As your Fractional Quality Director, I stabilize your system, mentor your team, and deliver director-level rigor without the full-time overhead.
To be the reliable partner you turn to when a quality issue threatens your business. To secure your contracts. To protect your reputation. And to build a system you can trust.
Because when quality failure isn’t an option, you need more than advice — you need Certus.